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Frequently Asked Questions
How to Return My Product?
At Sowjanya Studios, we strive to provide the best customer service possible.
By placing an order with us, you agree to the terms and conditions stated in this policy.
1.No refunds are available,Only Replacements for damaged or defective product(s)
2.Provide us with an unboxing video of the product showing the damage or defect.
3.When delivery person delivering the product to you, please make sure that there is no damage to the package.
4.Once we receive the product and confirm the issue, we will send a replacement to you.
5.We do not accept returns or replacements for products that have been used or are not in their original packaging.
6.Returns will not be entertained for reasons of slight difference in colour or feel of material.
7.Parcel Opening Video must without any cut or edits.
Contact Information
Mail : sowjanyastudios2@gmail.com
Call Us : +91 6300201341
How Shipping Works in Sowjanya Studios?
Welcome to Sowjanya Studios This Shipping Policy outlines our shipping and delivery practices to provide you with a clear understanding of how we handle the shipment of products to our customers. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Methods
1.1. We offer various shipping methods for your convenience. The available options and associated costs will be presented to you during the checkout process.
1.2. Shipping methods may vary depending on your location and the products you order.
2. Shipping Times
2.1. We make every effort to process and ship orders promptly. However, shipping times may vary depending on several factors, including product availability, shipping method selected, and your location.
2.2. Estimated shipping times will be provided to you during the checkout process. Please note that these are approximate estimates, and actual delivery times may differ.
3. Order Processing
3.1. Orders are typically processed within Few business days from the date of purchase. This processing time may vary during peak seasons or due to unexpected circumstances.
4. Shipping Costs
4.1. Shipping costs are calculated based on factors such as the shipping method selected, the weight and dimensions of the products, and the destination address.
4.2. You will be informed of the shipping costs before finalizing your order during the checkout process.
5. Shipment Tracking
5.1. Once your order has been shipped, we will provide you with a tracking number and a link to track your shipment. You can use this information to monitor the status and location of your package.
6. Shipping Restrictions
6.1. We may not be able to ship to certain locations due to legal restrictions or limitations imposed by our shipping carriers. Please check our list of available shipping destinations during the checkout process.
7. International Shipping
7.1. For international orders, please be aware that customs and import duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
7.2. We are not responsible for delays caused by customs procedures in the destination country.
8. Shipping Address
8.1. It is your responsibility to provide an accurate and complete shipping address during the checkout process. We are not responsible for packages delivered to incorrect addresses due to inaccurate information provided.
9. Delivery Confirmation
9.1. Once your package is successfully delivered to the address you provided, it is considered delivered and our responsibility for the shipment ends.
10. Contact Information
10.1. For any questions or concerns about our Shipping Policy or your specific order, please contact us at
Mail : sowjanyastudios2@gmail.com
Call Us : +91 6300201341