Terms of service

Welcome to Sowjanya Studios. By accessing or purchasing from our website (https://sowjanyastudios.com/), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • By placing an order, you agree to all our policies including Shipping Policy, Refund Policy, and Disclaimer.

2. Products & Pricing

  • All products listed on our website are subject to availability.

  • We reserve the right to modify or discontinue products without prior notice.

  • Prices are subject to change at any time without notice.

  • We try to display product colors accurately, but slight variations may occur due to lighting and screen differences.

3. Order Acceptance & Cancellation

  • Once an order is placed, it cannot be cancelled after processing.

  • We reserve the right to cancel any order due to:

    • Product unavailability

    • Pricing errors

    • Suspicious or fraudulent transactions

4. Payment Terms

  • All payments must be made through the available secure payment methods on the website.

  • In case of failed transactions, refunds (if any) will be processed automatically by your bank as per their policy.

5. Shipping & Delivery

  • Orders are processed within a few business days and shipped based on availability. (Sowjanya Studios)

  • Delivery timelines may vary depending on location and courier services.

  • Once the order is marked as delivered, we are not responsible for any loss or theft.

6. Returns, Refunds & Replacements

  • We do not offer returns or refunds.

  • Only replacements are provided for:

    • Damaged products

    • Defective products

Conditions:

  • A proper unboxing video (no cuts) is mandatory.

  • Products must be unused and in original packaging.

  • Minor color differences will not be considered defects. (Sowjanya Studios)

7. User Responsibilities

You agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Attempt to harm, hack, or disrupt the website

  • Provide false or misleading information

8. Intellectual Property

  • All content on this website (images, videos, text, logos) is the property of Sowjanya Studios.

  • You may not copy, reproduce, or use any content without permission.

9. Limitation of Liability

  • We are not liable for:

    • Any indirect or incidental damages

    • Delays caused by shipping partners

    • Losses due to incorrect address provided by the customer

10. Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for the content or policies of those websites.

11. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Continued use of the website means you accept the updated Terms.

12. Governing Law

  • These Terms shall be governed by the laws of India.

  • Any disputes shall be subject to jurisdiction of courts in Hyderabad, Telangana.

13. Contact Information

📧 Email: sowjanyastudios2@gmail.com
📞 Phone: +91 6300201341

📍 Address:
Sowjanya Studios
15-5/2, Kamalanagar, Medipally,
Boduppal, Hyderabad, Telangana – 500098